Responding to communication needs in the justice system

TAG International Conference 2017: bookings and refunds


Bookings for the Access to Justice for Vulnerable People conference are processed online and will be allocated on a first come, come first served basis. Follow this link for full details on tickets types and prices. Please consider your booking as a professional commitment.

The processing of your booking and payment is handled by an external provider and in accordance with its Terms of Use policy.

Please note that ticket transfers are not permitted for this event.

Bookings close at midnight on Monday 22 May 2017.

Applying for a refund

Refund requests are also processed via the external booking provider, full details can be found here.

Refunds will only be honoured on requests received before 4.00 pm on Friday 26 May 2017. No refunds will be made after that date.

Refund requests will be responded to within five (5) business days for a first response.

Refunds will be processed within 7 business days outside of the U.S. depending on your bank. This is in line with the providers' 'Terms of Service'.

Subsidised tickets for Pupils/Trainees/Students

Refunds will not be provided for bookings where it is found that the information provided on the booking form for subsidised tickets is knowingly misleading or false.


In the very unlikely event that the conference is cancelled, rescheduled or has changed location, you will be entitled to a full refund of the face value of your ticket.  Further information regarding your rights as a consumer is available here.

Should you have any further queries around these matters, please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

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