Responding to communication needs in the justice system

Website terms and conditions of use

What is in these terms?

These terms tell you the rules for using

Please also refer to our Privacy and Cookies Policy.

Who we are and how to contact us

Our site is operated by The Advocate’s Gateway committee, details of which are on this website.

To contact us please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or use the Contact Us page.  

By using any of our site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, please do not use our site.

We may make changes to these terms

We may amend these terms from time to time. Your continued use of the sites means you accept the terms as updated. Therefore, every time you wish to use one of our sites, please check these terms.

Availability of our sites

  1. We may update and change our sites from time to time to reflect our users’ needs and our organisational priorities.
  2. We do not guarantee that our sites, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our sites for organisational and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
  3. You are responsible for ensuring that all persons who access our sites through your internet connection are aware of these terms and conditions and other applicable terms, and that they comply with them.
  4. We will determine, in our sole discretion, whether there has been a breach of these terms. When a breach has occurred, we may take such action as we deem appropriate, including immediate, temporary or permanent withdrawal of your right to use any of our sites. You will be notified and must not then attempt to use the relevant sites under any other name or through any other user.

How you may use our sites

You may use our sites only for lawful purposes. You must not use our sites:

  1. in any way that breaches any applicable local, national or international law or regulation;
  2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  3. in any way that could, in our reasonable opinion, harm our reputation or reputation of our partners;
  4. for the purpose of harming or attempting to harm minors in any way;
  5. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  6. in any way that causes, or may cause, damage to the site or impairment of the availability or accessibility of the site; or
  7. for the purposes of any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

How you may use materials on our sites

    1. We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
    2. You may print off one copy, and may download extracts, of any page(s) from our sites for your personal use and you may draw the attention of others within your organisation to content posted on our sites.
    3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
    4. Our status (and that of any identified contributors) as the authors of content on our sites must always be acknowledged.
    5. You must not use any part of the content on our sites for commercial purposes without obtaining a licence to do so from us or our licensors. The written material is provided free for use under a Creative Commons license “Attribution-NonCommercial-NoDerivatives 4.0 International”. For details please visit: If you intend to use The Advocate’s Gateway materials or toolkits in order to assist with communication needs, for anything other than personal, non-commercial you must obtain written permission in advance from The Advocate’s Gateway. The Advocate’s Gateway does not endorse any third party trainers and use of our material does not and should not suggest endorsement. 
    6. If you print off, copy or download any part of our sites in breach of these terms and conditions, your right to use our sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on our sites

  1. The content on our sites is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites.
  2. Although we make reasonable efforts to update the information on our sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites is accurate, complete or up to date.
  3. We are a distributor (and not a publisher) of content supplied by third parties and users of the sites. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or users, are those of the authors or distributors and not of us. We do not endorse nor are we responsible for the accuracy or reliability of any opinion, advice or statement made on any of our sites.

We are not responsible for websites we link to

Where our sites contain links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  1. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

  1. We exclude all implied conditions, warranties, representations or other terms that may apply to our sites or any content on them.
  2. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  1. use of, or inability to use, any of our sites; or
  2. use of or reliance on any content displayed on our sites.

c. In particular, we will not be liable for:

  1. loss of profits, sales, business, or revenue;
  2. business interruption;
  3. loss of anticipated savings;
  4. loss of business opportunity, goodwill or reputation; or
  5. any indirect or consequential loss or damage.

If you are a consumer user:

  1. Please note that we only provide our sites for domestic and private use. You agree not to use our sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We are not responsible for viruses and you must not introduce them

  1. We do not guarantee that our sites will be secure or free from bugs or viruses.
  2. You are responsible for configuring your information technology, computer programmes and platform to access our sites. You should use your own virus protection software.
  3. You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites are stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.


We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms.

If a court finds part of these terms illegal, the rest will continue in force

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that anyone or number of them are unlawful, the remaining paragraphs will remain in full force and effect.

Exclusion of third party rights

These terms are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms is not subject to the consent of any third party.

Trademarks, trade names and logos

“The Advocate’s Gateway” is a UK registered trademark. You are not permitted to use it unless you have our consent.

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